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Healthcare is one of the largest business segments in the world and is acritical area for future growth. In order to ensure efficient access to medicaland patient-related information, hospitals have invested heavily in improvingclinical mobile technologies and spread their use among doctors.Notwithstanding the benefits of mobile technologies towards a more efficientand personalized delivery of care procedures, there are also indications thattheir use may have a negative impact on patient-centeredness and often placesmany cognitive and physical demands on doctors, making them prone to makemedical errors. To tackle this issue, in this paper we present the mainoutcomes of the project TESTMED, which aimed at realizing a clinical systemthat provides operational support to doctors using mobile technologies fordelivering care to patients, in a bid to minimize medical errors. The systemexploits concepts from Business Process Management on how to manage a specificclass of care procedures, called clinical guidelines, and how to support theirexecution and mobile orchestration among doctors. As a viable solution fordoctors' interaction with the system, we investigated the use of vocal andtouch interfaces. User evaluation results indicate a good usability of thesystem.

The TESTMED Project Experience. Process-aware Enactment of Clinical Guidelines through Multimodal Interfaces