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This paper examines the question of who technology users on the trail are,what their technological uses and needs are, and what conflicts exist betweendifferent trail users regarding technology use and experience, towardunderstanding how experiences of trail users contribute to designers. We arguethat exploring these tensions provide opportunities for design that can be usedto both mitigate conflicts and improve community on the trail.

Opportunity in Conflict: Understanding Tension Among Key Groups on the Trail