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Modern industrial automatic machines and robotic cells are equipped withhighly complex human-machine interfaces (HMIs) that often prevent humanoperators from an effective use of the automatic systems. In particular, thisapplies to vulnerable users, such as those with low experience or educationlevel, the elderly and the disabled. To tackle this issue, it becomes necessaryto design user-oriented HMIs, which adapt to the capabilities and skills ofusers, thus compensating their limitations and taking full advantage of theirknowledge. In this paper, we propose a methodological approach to the design ofcomplex adaptive human-machine systems that might be inclusive of all users, inparticular the vulnerable ones. The proposed approach takes into account boththe technical requirements and the requirements for ethical, legal and socialimplications (ELSI) for the design of automatic systems. The technicalrequirements derive from a thorough analysis of three use cases taken from theEuropean project INCLUSIVE. To achieve the ELSI requirements, the MEESTARapproach is combined with the specific legal issues for occupational systemsand requirements of the target users.

Methodological Approach for the Design of a Complex Inclusive Human-Machine System