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Network coverage is one of the fundamental requirements of any business of aservice provider. Mobile operators are expected to deploy base stations in aneffective way in order to cover most of the residential areas of a particularcountry. Improved network coverage leads to increase total revenue, provide endusers with enhanced Quality of Services QoS anytime anywhere, and play vitalrole in the development of telecom sector. In this paper, we measure andstatistically analyze network coverage of mobile operators in Afghanistan. Ourstudy is based on primary data collected on random basis from 1,515 mobilephone users of cellular operators. The relationship between No Network Coveragein some residential areas and Satisfaction of Mobile Phone Users is alsoinvestigated. We furthermore propose realistic, feasible and cost-efficientsolutions to mobile operators and policy makers in order to expand networkcoverage to non-covered residential areas as well as enhance the performance ofnetworks in existing covered areas of the country.

Measurement and Statistical Analysis of End User Satisfaction with Mobile Network Coverage in Afghanistan