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We consider the problem of customer equilibrium behavior of a single serverMarkovian queue with dynamic control of the service rate. Customers arriveaccording a Poisson procedure and the system administrator makes a service ratechoice between a low and a high value according to a $T$-threshold dynamicservice policy, where the decision for switching to the higher service rate ismade when the number of customers exceeds T without any additional cost. Weassume that customers are identical and they are making join decisionsregarding the maximization of their expected net benefit, receiving a fixedreward for service completion and incurring a waiting cost. In addition, weconsider the observable case of the model where customers are fully informed onthe service policy and the queue length upon arrival.

Strategic Equilibria in Queues with Dynamic Service Rate and Full Information