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Software project failure and cancellation rates increase day by day due totechnical failures, quality failures, lack of end client acceptance etc. andalso the lack of proper management. There are a number of reasons affected bythe software project failures. According to empirical evidence, inadequatetesting resources are one of the major factors that contribute to the poorquality. The main objectives of this study are to study the risk factors thataffect the software quality to provide some recommendation to minimize the riskof poor quality. There are three main factors affecting to software qualitynamely proper testing, test planning and QA team which are directly impacted tothe software quality risks. To conduct this study, I employed an open-endedquestionnaire for collecting qualitative data from responses analyzed themusing thematic approach method. The participants with their experiences agreedonly with requirement clarity and clearly defined acceptance criteria, not withadequate unit testing and finally and also with that not doing regressiontesting force to quality failures. As of data analysis, not having properformal test planning, initial test planning not being realistic, not followingquality risk management, non-proper process and contingency action planningalso lead to the risk of poor project quality. According to the participantsadded that the following factors are also behind the reasons for the lackquality of software. The experienced and skilled employees move out from thecompany as there is not a proper QA process and team members as they do nothave the risk management mentality.

The risk factors affecting to the software quality failures in Sri Lankan Software industry