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We set out to understand the effects of differing language on the ability ofcybercriminals to navigate webmail accounts and locate sensitive information inthem. To this end, we configured thirty Gmail honeypot accounts with English,Romanian, and Greek language settings. We populated the accounts with emailmessages in those languages by subscribing them to selected online newsletters.We hid email messages about fake bank accounts in fifteen of the accounts tomimic real-world webmail users that sometimes store sensitive information intheir accounts. We then leaked credentials to the honey accounts via pastesites on the Surface Web and the Dark Web, and collected data for fifteen days.Our statistical analyses on the data show that cybercriminals are more likelyto discover sensitive information (bank account information) in the Greekaccounts than the remaining accounts, contrary to the expectation that Greekought to constitute a barrier to the understanding of non-Greek visitors to theGreek accounts. We also extracted the important words among the emails thatcybercriminals accessed (as an approximation of the keywords that they searchedfor within the honey accounts), and found that financial terms featured amongthe top words. In summary, we show that language plays a significant role inthe ability of cybercriminals to access sensitive information hidden incompromised webmail accounts.

Email Babel: Does Language Affect Criminal Activity in Compromised Webmail Accounts?