English (United Kingdom)

https://curated-unify.zendy.io/wp-json/zendy-region/v1/featured_content/oa?rat=en

https://curated-unify.zendy.io/wp-json/zendy-region/v1/highlighted_journal/

Global: Zendy Plus annual

Presents the access of premium content as premium feature

Premium Content

Presents the keyphrase highlighting as premium feature

Keyphrase Highlighting

Presents the summarisation as premium feature

Summarisation

Insights

Presents the pdf analysis as premium feature

PDF Analysis

Presents the zaia usage as premium feature

ZAIA

Global: Zendy Plus monthly

Global: Zendy Tools annual

Global: Zendy Tools monthly

Global: Zendy Free Plan

Modern software developers rely on an extensive set of social media tools andcommunication channels. The adoption of team communication platforms has led tothe emergence of conversation-based tools and integrations, many of which arechatbots. Understanding how software developers manage their complexconstellation of collaborators in conjunction with the practices and tools theyuse can bring valuable insights into socio-technical collaborative work insoftware development and other knowledge work domains.  In this paper, we explore how chatbots can help reduce the friction pointssoftware developers face when working collaboratively. Using a socio-technicalmodel for collaborative work, we identify three main areas for conflict:friction stemming from team interactions with each other, an individual'sinteractions with technology, and team interactions with technology. Finally,we provide a set of open questions for discussion within the researchcommunity.

How Software Developers Mitigate Collaboration Friction with Chatbots