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The purpose of this study is to examine the relationship between informationand communication technology (ICT) and knowledge management processes (KMprocess) in Indian milk co-operatives and non-government organizations. Bothqualitative and quantitative methods have been adopted in this study. Data werecollected using questionnaires from 275 members working in both milkco-operatives and non-profit organizations (NGOs). The analysis and hypothesestesting were implemented using structural equation modeling technique (SEM).The results showed that ICT has significant (at p = 0.001) and positive effecton KM processes. The results obtained would help managers to better understandthe linkage between ICT and KM processes. They could use the results to improvetheir ICT (tools and infrastructure) for improving the efficiency of KM processin their organizations. The proposed set of metrics could be used as commontools to measure the performance of ICT in KM process in agricultureorganizations and for future research.

An association between information and communication technology and  agriculture knowledge management process in Indian milk co-operatives and  non-profit organizations: an empirical analysis