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This paper is interested in e-commerce for complex configurableproducts/systems. In e-commerce, satisfying the customer needs is a vitalconcern. One particular way to achieve this is to offer customers a panel ofoptions among which they can select their preferred ones. While solutionexists, they are not adapted for highly complex configurable systems such asproduct lines. This paper proposes an approach that combines two complementaryforms of guidance: configuration and recommendation, to help customers definetheir own products out of a product line specification. The proposed approach,called interactive configuration supports the combination by organizing theconfiguration process in a series of partial configurations where decisions aremade by the recommendation.

Combining configuration and recommendation to define an interactive product line configuration approach