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Online labor markets give people in poor countries direct access to buyers inrich countries. Economic theory and empirical evidence strongly suggest thatthis kind of access improves human welfare. However, critics claim that abusesare endemic in these markets and that employers exploit unprotected, vulnerableworkers. I investigate part of this claim using a randomized, paired survey inwhich I ask workers in an online labor market (Amazon Mechanical Turk) how theyperceive online employers and employers in their host country in terms ofhonesty and fairness. I find that, on average, workers perceive the collectionof online employers as slightly fairer and more honest than offline employers,though the effect is not significant. Views are more polarized in the onlineemployer case, with more respondents having very positive views of the onlinecollection of employers.

The Condition of the Turking Class: Are Online Employers Fair and Honest?