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This study assesses student engagement in the ODL Higher education sector in Zimbabwe. Student engagement has become an important indicator of the probability of a higher level of student retention through satisfaction. The study employed the qualitative research methodology but also used some quantitative research techniques. The case study research design was used with the Zimbabwe Open University (ZOU) being the case in point. Respondents were chosen using the stratified random sampling technique. The study revealed that there was a relatively high level of student engagement among the ZOU student population. Student engagement in ODL is driven by communication between the University and students, interactions and relationships among students and other in class factors which motivate students such as class presentations and group work. The study revealed considerable interest among the student community to have an in-depth relationship with the ODL University and among students themselves for mutual beneficiation. To enhance student engagement at the University and take advantage of the already highly motivated student community, the study recommends that the ODL University facilitate more student-student interactions through University-facilitated study groups per programme. There is also need to improve the frequency of communication between the University and students, the communication should be upgraded from mass media to personal communication through technologies such as emails and other IT- driven technologies.

An Evaluation of Student Engagement in the Odl Higher Education Context in Zimbabwe