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Lean manufacturing is one of the initiatives that many major businesses were trying to adopt in order to remain competitive in increasingly global market. There are many tools in lean manufacturing, among which value stream mapping (VSM) is an important tool which aims to identify various value added and non value added activities in that stream. This article describes the methodology where current state map (CSM) was prepared and using fuzzy quality function deployment (QFD) tool lean proposals were prioritized. After applying the identified lean proposals, future state map (FSM) was generated. The proposed FSM was implemented in the case organization and improvements in leanness performance measures were quantified.

Fuzzy QFD Integrated Value Stream Mapping: An Enabler of Lean Manufacturing Practices