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This article is about Librarianship in the developing world and how they are grappling with new technologies’ despite all odds. It takes a look the Nigerian Institute of International Affairs (NIIA), Library and the Reference Services it offers. It starts off by examining the NIIA computerization project in 1991.It then traces the beginning of the application of ICT to Reference Services, to where Reference Services is at present in the Library. It goes on to discuss web 2.0 and its application to Reference Services, and the concept of Library 2.0.It explains how NIIA can renew and expand its services by adopting web 2.0 technologies, since Library 2.0 is for communication, content sharing, content sharing and crowd sourcing. It further asks, what kind of web 2.0 technologies, applications and services NIIA Library can adopt, and for what purpose are such technologies to be used. In the final analysis it asks what is the potential of web 2.0 technologies in the development of Library Services at NIIA Library in the near future? It concludes that that if NIIA Library, one of the first Libraries to computerize its operations in Nigeria, is to continue as a trail blazer, then there is need to adopt web 2.0 technologies in its Reference Services. This will enhance its services and enable it to reach remote users and the growing on-line community, like their counterparts in other parts of the world.

Reference Services At NIIA Library: Moving To Reference 2.0