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This study investigated the relation between the liberal arts education service and students` satisfaction. The results of the study show that students are satisfied with all of five service quality factors, students` intention of studying, full time instructors` teaching and high GPA in taking liberal arts classes. However, educational factors such as the quantity of home work, frequency of test and the size of class, which can influence the quality and contents of classes, do not impact the students` satisfaction of liberal arts education. The college students of Korea may tend to be more satisfied with the liberal arts classes which they feel easier to study and to get better grades.

Identification of Critical Service Quality and Educational Factors Influencing Students' Satisfaction of Liberal Arts Education in Korea