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In Italy, mainly in the south, public hospitals are very crowded and offer very limited and sometimes hasty assistance, so that patients are too soon sent to rehabilitation centers, very few of which are public. This almost entirely private field is financially sustained by the National Health Service, which pays a per diem for a patient’s clinic stay. If a patient still needs rehabilitation after 2 months in a rehabilitation clinic or center, reimbursement from the National Health Service will be in any case cut by about 40%. Private insurance is very rare and usually is not involved in rehabilitation. In private rehabilitation centers, physicians often have to deal with overworked nurses and angry, worried patients and relatives. Although the two following stories take place in the same setting, they are quite divergent and show two very different approaches toward patients and nurses: The thoughtful one is by Dr Arnone, and the angry one is by Dr Crisci.

Experiences in an Italian Rehabilitation Hospital—Two Stories