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Quality Function Deployment (QFD) initially evolved from manufacturing organizations, but over the time has found applications in services of various kinds. QFD falls under the six strategies for new product development, notably, design for six sigma, stage-gate model, flexible product development, new concept development model, user-centered design. The evolution of the QFD concept preceded the overwhelming use of the computer in daily business conduct. As the computer continues to gain momentum as a central hub for daily business transactions, there is need to speed up the development of systems that are centered on the modern computer world. This paper shows a software development process for QFD automation. The automation is integrated within a Product Data Management (PDM) platform. The motivation towards this effort is to facilitate in-class demonstrations of the QFD methodology and also enable same paced development of product development systems. Product development systems such as PDM, Product Lifecycle Management (PLM) systems need to be intertwined with tools that enhance the development effort. Software based on VB 2005 was developed that allows interaction with the user through a graphical interface. The software automatically constructs Houses of Quality (HoQ) to the fourth level. A Microsoft Access database was used as the system backbone and linked to the AutoCAD 2010 software. The database keeps product data, customer requirements and technical requirements. Drawing files for the product were handled by the CAD module integrated with QFD and PDM system. Such a system is dynamic for e-Learning purposes since scholars can use any desired practical design task rather than a pre-modeled video that only supports the original design problem.

Automation of QFD an e-Learning Tool for Product Development with an Integrated Product Data Management Platform in e-Business