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This study assessed veteran perceptions of the eligibility process for health care services in the Department of Veterans Affairs (VA) and the relationship of those perceptions to trust in the U.S. health care system. The study also examined how veteran perceptions of the eligibility process and trust were related to satisfaction.

military medicine

Relationships between the Eligibility Process, Trust in the U.S. Health Care System, and Patient Satisfaction with the Houston Veterans Affairs Medical Center