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In this paper, a decision-making framework for implementing the concept of digitalisation within the South African tool, die, and mould-making (TDM) industry context is developed and employed. The purpose of this framework is to answer the following question: “Which digital technologies currently available on the market can be employed to improve the efficiency of shop-floor operations in the South African TDM industry?” An exhaustive literature study of existing digital technologies is conducted. Thereafter, TDM processes requiring digitalisation are identified through knowledge engineering. Based on the system requirements analysis, digital technologies relevant to the South African TDM context are then proposed.

A DECISION-MAKING FRAMEWORK FOR IMPLEMENTING DIGITALISATION IN THE SOUTH AFRICAN TOOLING INDUSTRY