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La carta dei servizi ferroviari — The rail passenger’s charter in Italy
Author(s) -
Gastaldo, Valentina
Publication year - 2015
Publication title -
figshare
Language(s) - English
DOI - 10.6084/m9.figshare.1524292.v2
Subject(s) - charter , conciliation , compensation (psychology) , business , political science , engineering , legislation , law , customer service , public administration , german , operator (biology) , consumer protection , welfare economics , management , service (business) , law and economics

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