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Founded in 1962, Eduardo Mondlane University (UEM), Mozambique’s largest and most prestigious university, established an Internal Quality Assurance (IQA) system for the first time in 2013. Based on UEM’s case, this paper examines the features and challenges faced when implementing an IQA system within African higher education institutions. Literature on higher education quality assurance has widely examined the features of, and challenges faced by national QA systems, or by a QA system established across several higher education institutions (HEIs). However, this literature has rarely targeted single HEIs, particularly (African) HEIs that are establishing, for the first time, their IQA systems. Besides, even when IQA at a single HEI is targeted, this is often done by outsiders. Based on reflection-in-action and reflection-on-action , this paper addresses the perspectives of both insiders and outsiders. The authors analyse a system that they have been involved in establishing. The paper’s findings enable to conclude that the main challenges of implementing an IQA system in an African HEI are associated with linking QA to decision-making and to a funding strategy; training human resources and allocating funds for the system to operate and to be sustainable; enabling the system to be assimilated by the university community; and defining measurable and objective quality standards to enable unbiased performance classification.  Fondee en 1962, l’Universite Eduardo Mondlane (UEM), la plus grande et la plus prestigieuse universite du Mozambique, a cree pour la premiere fois en 2013 un systeme interne d’assurance qualite (IAQ). A partir de l’etude du cas de l’UEM, cet article examine les caracteristiques et les defis qui attendent les institutions d’enseignement superieur africaines qui desirent implementer un IAQ. La litterature sur l’assurance qualite de l’enseignement superieur a largement examine les caracteristiques des systemes nationaux d’AQ (ou de systemes communs a plusieurs institutions), et les defis auxquels ils sont confrontes. Elle s ‘est cependant rarement concentree sur des cas uniques d’institutions, notamment des institutions (africaines) qui ont cree pour la premiere fois leur propre IAQ. Par ailleurs, meme quand elle s’attarde sur une institution en particulier, l’analyse est souvent effectuee par des personnes etrangeres a l’institution. Fonde sur la reflexion dans l’action et la reflexion sur l’action, cet article presente les perspectives de personnes internes et etrangeres a l’etablissement. Il permet de conclure que les principaux defis a affronter lors de l’etablissement d’un IAQ sont dus a la difficulte de lier l’AQ a la prise de decision et a une strategie de financement ; a la formation des ressources humaines et l’allocation des fonds necessaires pour que le systeme fonctionne et perdure ; a l’assimilation du systeme par la communaute universitaire ; et a la definition de standards de qualite mesurables et objectifs pour permettre une classification de la performance impartiale.

international journal of african higher education

Main Features and Challenges of Implementing Internal Quality Assurance Within African Higher Education Institutions: The Case of Eduardo Mondlane University