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The current study aims at identifying the impact of the training program (International Computer Driving Licence, CDL), which is used to improve skills and productivity performances, on the of Education and Higher Education Ministry staff, the sample consisted of 216 school head teachers and head teachers assistant in east and west directorates in Gaza city. The researchers applied the two study tools, which were the computer skills questionnaire, and training impact measuring questionnaire, to in the staff workplaces, the results have shown the statistically significant differences at level (alpha = 0.01) for of the post application, That means, the training program has positive and good effect on computer skills enhancement. Moreover, the results also indicate that the staff average of the acquired skills and experiences was higher than the needed percent competence required (80%). The study recommended to work on the different training programmer for the Ministry staff as well as identifying the training needs for each one.

international journal of academic research in business and social sciences

The Impact of a Computer Training Program on the Ministry of Education and Higher Education Staff to Improve Computer Skills and Productive Performances