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The objective of this research was the elaboration of a project of knowledge management in a Higher Education Institution. It was sought to diagnose the reality of knowledge management in the HEI by applying the instrument of Bukowitz and Williams (2002), as well as to relate knowledge management tools to the institutional characteristics of the institution. It is an interventionist and quantitative research. As a result, the lowest indexes in the evaluation criteria of new forms of knowledge and in the discard of knowledge are highlighted. The proposal was a project of knowledge management, composed of technological tools (wikis, blogs and portals) and non-technological (requirements of future capacity, framework of strategic action, metrics of cultural change, risk management and process selection). Key-words: knowledge management; knowledge management tools; higher education institution.

Alinhamento de ferramentas de gestão do conhecimento em uma instituição de ensino superior