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This study examines the cost, access mechanisms, services, availability, and reliability of four commercial document suppliers: Faxon Finder, UMI, UnCover, and The Genuine Article. The author examined these suppliers in order to evaluate their ability to assist academic libraries in providing improved access to current journals. Results indicate that commercial suppliers provide preferable turnaround times at sensible prices. The commercial document suppliers studied in this project were able to fill an average of 76.57 percent of the total requests placed. The study found that commercial suppliers cannot replace traditional interlibrary services but do play an important role in an overall document delivery plan.

Evaluating Commercial Document Suppliers: Improving Access to Current Journal Literature