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The University of Cincinnati Libraries adopted a participative planning philosophy in studying options to current manual record systems. Substantive, timely communications between user groups and library automation planners were considered vital to the design of a successful system. A major tool employed was an opinion survey sent by the University Libraries to 4, 000 faculty, students, staff, and 'community users in the spring of 1981. The emphasis given by users to the public catalog broadened the planners' scope of system design from a circulationonly system to a public catalog/circulation system. The fact that library staff were surprised by some of the results underscores the necessity of involving the user in developing the system designed to meet their information needs.

Participative Planning for Library Automation: The Role of the User Opinion Survey