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IF IT WERE POSSIBLE to divide the total population of library users into subpopulations based on their needs, academic library administrators could better predict the responses of these user groups to proposed programs or changes. Programs might be developed aimed specifically at satisfying needs of a particular group. Thus it is desirable to identify functionally different user groups, not only to gauge library effectiveness but also to guide its programs. In a recent survey conducted in an academic library, faculty and student users (i.e., library "visitors") were asked to evaluate the library's services. To discover their attitudes and certain descriptive information about respondents, a special questionnaire was designed and directed to a sampling of users at all levels. The response of users was excellent, and 6,568 gave the information request-

The Types and Needs of Academic Library Users: A Case Study of 6,568 Responses