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There were many lessons learned by the flood disaster that hit the peninsular of Malaysia at the end of 2014. Of particular interest was the success story of good flood management that emerged in Kemaman, Terengganu. This chapter sheds some light on the characteristics that contributed to this success. To enable appreciation of this achievement, a comparison between selected flood-inflicted areas is presented, pointing out the similarity between flood factors that, however, produced differences in flood impact. A post-disaster study, which included analysis of flood reports, site visits (which included the disaster site, flood command centre and relief centres) and interviews with those involved in the flood incident, was conducted. The findings revealed the use of technology, a good standard operating procedure and engagement of the local community to be key ingredients of its successful outcome. The study recommends the success of Kemaman to inspire flood management practice for other non-urban flood districts in Malaysia.

Engagement of Local Heroes in Managing Flood Disaster: Lessons Learnt from the 2014 Flood of Kemaman, Terengganu, Malaysia