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The emergence of Supply Chains (SCs) is an outcome of the recent advances in logistics and information technology. SCs are complex networks interconnecting different independent manufacturing and logistics companies integrated with material, information and financial flows (Viswanadham & Raghavan, 2000). Typically, SC management decisions are classified into three hierarchical levels according to the time horizon of decisions: strategic (longterm), tactical (medium-term), and operational (short-term, real-time) (Chopra & Meindl, 2001; Shapiro, 2001). Accordingly, different models have to be defined at each level of the decision hierarchy to describe the multiple aspects of the SC. While the development of formal models for SC design at strategic and tactical levels was addressed in the related literature (Dotoli et al., 2005; Dotoli et al., 2006; Gaonkar & Viswanadham, 2001; Luo et al., 2001; Vidal & Goetschalckx, 1997; Viswanadham & Gaonkar, 2003), research efforts are lagging behind in the subject of modeling and analyzing the SC operational performance. At the operational level, SCs can be viewed as Discrete Event Dynamical Systems (DEDSs), whose dynamics depends on the interaction of discrete events, such as customer demands, departure of parts or products from entities, arrival of transporters at facilities, start of assembly operations at manufacturers, arrival of finished goods at customers etc (Viswanadham & Raghavan, 2000). Among the available DEDS analytical formalisms, Petri Nets (PNs) may be singled out as a graphical and mathematical technique to model systems concurrency and synchronization. Moreover, PNs are able to capture precedence relations and structural interactions and may be executed in standard engineering software packages simply implementing their dynamics via the corresponding matrix equations. However, most SC models based on PNs proposed in the related literature share the limitation that products are modelled by means of discrete quantities, called tokens (Desrochers et al., 2005; Dotoli & Fanti, 2005; Elmahi et al., 2003; Viswanadham & Raghavan, 2000; Von Mevius & Pibernik, 2004; Wu & O’Grady, 2005). This assumption is not realistic in large systems with a huge amount of material flow: the state space of the SC model generally turns out to be excessively large, so that inconveniences in the simulation and performance optimization often arise, leading to large computational efforts. Since SCs are DEDSs whose number of reachable states is very large, PN formalisms using fluid approximations provide an

Operational Management of Supply Chains: A Hybrid Petri Net Approach