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Conventional supply chain perspectives consider a set of processes, driven by customer demand, that convey goods from suppliers through manufacturers and distributors to the final customers. However, this is not where the story ends. Physical goods do not simply vanish once they have reached the customer. Nor does the value incorporated in them. Therefore, many goods move beyond the conventional supply chain horizon, thereby triggering additional business transactions: used products are sold on secondary markets; outdated products are upgraded to meet latest standards again; failed components are repaired to serve as spare parts; unsold stock is salvaged; reusable packaging is returned and refilled; used products are recycled into raw materials again.

Reverse Logistics and the Role of Fourth Party Logistics Provider