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Supply Chain Management (SCM) is one of the disciplines of Operations Management that has developed the most over the last few years. Within Supply Chain Management, Green Supply Chain Management (GSCM) is a relatively young area which has great prospects for the future, due to the increasing deterioration in the environment, the shortage of material resources, the overfilling of rubbish dumps, the increase in pollution levels, the requirements of the legislation and the pressures of consumers ever more aware of the environment. One of the areas of most interest in the study of GSCM is Reverse Logistics. Many experts have adopted the slogan of "the three Rs" (Reduce, Reuse, Recycle) to promote environmental awareness in the production process. Reprocessing is a combination of "the three R's" in one same activity (Ferrer 2001). Examples of items that can be directly reused without prior repair (except for cleaning and a minimum maintenance) are returnable packaging like bottles, pallets, and containers. In some businesses, customers have the legal right to return products purchased within a specific space of time. In these cases, the money is refunded in whole or in part and the product can be resold if it is of sufficient quality and if there is still demand for it (Mostard, Teunter 2006). Personal computers can be reused by replacing their hard disks, processors, by adding extra memory or a modem for internet, and even screens, keyboards and memories can be sold on to a toy company (Inderfurth, de Kok & Flapper 2001). The packaging returned to companies is generally reused. Pallets and containers can often be restored and returned for reuse (Rogers, Tibben-Lembke 1999). The goal of repair is to restore a product that has failed to make it work properly again with a slight loss of quality. Some examples are household appliances, industrial machinery and electronic equipment. Recycling involves the recovery of material without maintaining the original structure of the product. Examples of recyclable materials are paper, glass and plastics. Reprocessing retains the identity of the original product with the aim of making the product “like new” again by disassembling, upgrading and replacing the appropriate parts. Examples of items that can be reprocessed are airplanes, machine tools and photocopying-machines.

Reverse Supply Chain Management – Modeling Through System Dynamics