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In this study, products in a B2B online shopping mall were classified efficiently using DEA, and an operational process is presented. The results using the data of M company were used to calculate the workload according to the category. The work load of managing the product using the DEA has been distributed evenly. In addition, the classification of A is composed of the highest net income, and it was intended to be managed centrally by the company. Business classifications C and B, which were made of a low severity workload, were reduced. Therefore, efficient operation is possible when applied to an actual business.

Improving the Utilization and Efficiency of B2B Online Store using DEA