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The effective involvement of patients in treatment is a big challenge for all health professionals, especially when dealing with chronic diseases. The treatment of these diseases involves lifestyle changes and a continuous care process. In this context, the use of chatbots allows to offer more personalized care for each patient, reducing the waiting time for basic care and the lack of constant monitoring. This paper proposes a chatbot prototype, called HelpCare, developed through the IBM Watson cognitive computing tool. This prototype aims to help patients with chronic diseases, such as diabetes, high cholesterol and hypertension.

HelpCare: Um Protótipo de ChatBot para o Auxílio do Tratamento de Doenças Crônicas