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Objectives: The main objective was to analyze the access indicators of the Sesc health unit (HU), before and after the implementation of advanced access (AA). As a secondary objective, the performance indicators of the health unit Sesc HU were analyzed, before and after AA. Methods: Cross-sectional descriptive study with analysis of data obtained monthly from the health information system of Grupo Hospitalar Conceicao, comparing the period of November/16 - October/17 with November/17 - October/18. Results: After AA, the number of medical appointments increased by 8%, absenteeism in consultations decreased from 6.9% to 3% and the number of different patients treated increased by almost 5%. Regarding the control of chronic diseases, the number of hypertensive patients seen increased and there was also an increase in the percentage of controlled hypertensive patients, from 74% to 77%. The number of diabetics treated increased, as did the percentage of controlled diabetics increased from 73% to 81%. There was a decrease of almost 10% in attendance to patients linked to the US in the reference secondary care services. Discussion: It is possible to consider that the implantation of AA in Sesc HU was associated with an improvement in access indicators, as well as most of the performance indicators analyzed.

Avaliação da implantação do acesso avançado nos indicadores de qualidade de uma unidade de saúde