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In this study,we conducted a questionnaire survey of fourth year students at Gifu Pharmaceutical University to investigate satisfaction levels after practical training in a hospital pharmacy.The response rate was 97.5% (119/122).Levels of satisfaction with the training overall were higher among students whose training had lasted for four weeks and involved numerous sickbeds than among those who did not receive such extensive training.A significant negative correlation was noted between satisfaction levels and not being able to receive training in certain items.Students who had undergone training in “dispensing”were significantly more satisfied with this item than those who had not.As for individual training items,the level of satisfaction with“dispensing”was very high because it had been available at all hospitals.In an analysis of the results according to 10 areas of training,one that stood out was“Clinical Trials”because 40% of the respondents had not experienced training in this category and among the 60% who had received training,satisfaction levels were significantly lower than for others.In a customer satisfaction analysis of the results,the area that needed the most improvement was “Clinical Trials”.Based on these results and students’opinions,we consider there is a need for hospitals to establish their own curriculums and based on this,provide an environment that will create the desire to learn in students.We also feel that the actual experience of training will have a great effect in improving satisfaction levels.

Questionnaire Survey to Evaluate Improvement in Satisfaction Levels among Fourth Year Students in Practical Training at a Hospital Pharmacy