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In the last decades, the role of business in society has been in constant change. Businesses have been given increasingly greater freedom, while at the same time they have been held responsible for issues that were previously considered responsibility of the state.1 In the 1960s, many companies based in industrialized countries began to expand by establishing manufacturing subsidiaries in less developed countries. This relocation allowed them to overcome high trade barriers and to take advantage of cost factors such as cheap labour, and in some cases, local resources.2 Although industrialization and transnational economic activity have brought great benefits to humanity, the adverse impacts that they have also caused to society and the environment have not gone unnoticed. With the emergence of the idea that businesses should have certain responsibilities towards society, the concept of corporate social responsibility (CSR) began to develop in the early 1950s.3 Particularly, it can be said to have been originated in 1953 with Howard R. Bowen’s book Social Responsibilities of the Businessman. Bowen advanced the idea that the social responsibility or ‘social consciousness’ consisted of making decisions that are “desirable in terms of the objectives and values of our society”.4 The definition of CSR has evolved and expanded ever since Bowen’s work.5 Yet, despite various decades of scholarly interest on this concept, there is no universally agreed definition of CSR. However, there appears to be a consensus that the concept comprises a call for business to enhance value on three dimensions: profit, people and

Better Access to Remedy in Company-Community Conflicts in the Field of CSR