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It can be said that Integrated Information Systems (IIS) are a fundamental operating tool in modern business systems and form the basis of successful company management. The goal of our research was to determine the IT level of business operations in Croatian wood processing industry and to assess how signifi cant it has been in enhancing its business performance. A survey method was used to collect data, which resulted in gathering predominantly small and medium-sized companies. Our results indicate an average use of IIS modalities among surveyed companies. Using cluster analysis, three types of companies were identifi ed with respect to the degree of system implementation. Analysis of fi nancial benefi ts of the IIS implementation did not fi nd any statistically signifi cant relationship. However, subjective impressions on non-fi nancial indicators show that companies in all three clusters see the greatest benefi t of IIS in the improved inventory effi ciency and sales effi ciency.

Analysis of Implementation of Integrated Information Systems in Croatian Wood Processing Industry