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<p>The decisions on concessioned transportation in relation to the implementation of a new alternative to the existing one, especially in developing countries are a cause of debate and disagreement. In the absence of measures for solving these differences, the result is a lack of action that delays important decisions on this matter. In light of the international literature, the rapid transit bus systems planning models, agree that for political purposes it is advisable to involve, the existing licensees that operates on what it will be the stroke of the corridor, the new transport system but they also refer as critical the way they will be included, if they are not included at all, they will politicallly resist the system. However, these models make little emphasis on the establishment of agreements between the key groups involved, while the consensus building models are not documented despite the prominence and importance that public transport has on the international agenda and the growing popularity and implementation of BRT. The purpose that guided this documental-reflexive research consisted on proposing a consensus building model within two of the principal interested: the affected dealers and government officials responsible for the implementation of the BRT system.</p

Conflict Resolution through Consensus Building Approach in the Implementation of Bus Rapid Transit System