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Training activities are planned considering that the psychosocial transference environment after those activities will facilitate and maximize its impact and effect on performance. This study aims to empirically test the predictive relationships between the characteristics of customers, support for informal learning, human performance and impact of training in ampleness in two Organizations located in Distrito Federal, Brazil. Data collection was face-to-face. The sample (N=315) was predominantly female (66, 9%) and had more than a year of work in the organization (85, 6%). Data were analyzed by pattern multiple regression. The results indicate that strategies of performance self-regulation, support to informal learning provided by the supervisor and by the work unit explained 49.5% of the variance of impact in ampleness. We suggest that future studies incorporate in their models other variables related to the composition of the organizational structure and others samples are investigated, ensuring external validity and generality.

Support to Informal Learning at Work, Individual Performance and Impact of Training in Ampleness