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Background : Therapeutic communication is the basis of interactive relationships among health team and their patients: that affords opportunities to establish rapport, understand the client’s experience, formulate individualized or client interventions and optimize health care resources. Aim: this study was carried out to assess the effect of a planned therapeutic communication program on therapeutic communication skills of pediatric nurses. Methods : Setting: the study was carried out at Shebin El kom and Benha University hospitals. Research design: a quasi experimental research design was utilized. Sample: all staff nurses (132) who are working at the previously mentioned settings were included. Tools: Two tools were used for data collection. Tool one: a therapeutic communication questionnaire:  consisting of two parts: (a) Socio-demographic structured questionnaire to obtain demographic data of the studied sample and (b) a structured therapeutic communication knowledge questionnaire to assess nurses’ knowledge pre and post therapeutic communication program. Tool two is a five points Likert-scale structured check list used to assess the degree of improvement in pediatric nurses’ skills and practice of therapeutic communication. Results : The results of this study showed a positive statistical  significant correlation between total knowledge score and total practice score of nurses’ therapeutic  communication skills at each measurement time (pre: r = 0.52, p < .00; post:  r = 0.53, p < .001). Also, a highly statistical significant improvement in pediatric nurses’ knowledge, practice and skills regarding therapeutic communication was found p < .001. Conclusions : It was concluded that pediatric nurses had significant improvement in their knowledge and skills regarding therapeutic communication with their hospitalized child patients after utilization of a planned  therapeutic communication program. Recommendation: Continuously implement advanced therapeutic communication programs for pediatric nurses to enhance safe and healthy interactions, foster trust and improve recovery of their hospitalized children.

Effect of the planned therapeutic communication program on therapeutic communication skills of pediatric nurses