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This research used one of the qualitative research techniques, in-depth interview method, on Taekwondo Gym instructors in their 30s to 50s with over 10 years experiences in various age groups, to elicit the empirical cases of emotional labor and exhaustion from their work. It categorized the cases into 3 main subjects that identified 2 areas to emphasized in each subjects through the phenomenological classification method. First subject listed, “recognition of emotional labor of the instructors”, highlighted “recognition as a manager” and “recognition as an educator”. Second subject listed. “meaning and need of emotional labor at the Taekwondo Gym”, highlighted “emotional labor as a business strategy” and “emotional labor for educational effects”. Third subject listed, “exhaustion from work experienced by the instructors”, highlighted “a sense of shame experienced in the field” and “directions for change”.

A Case Study on Emotional Labor and Exhaustion from Work of Taekwondo Gym Instructors