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Endomarketing em uma organização de reciclagem, método para uma boa implantação
Author(s) -
Nilton César Pasquini
Publication year - 2017
Publication title -
revista qualidade emergente
Language(s) - English
Resource type - Journals
ISSN - 2179-3581
DOI - 10.5380/rqe.v7i1.34965
Subject(s) - physics , humanities , philosophy
This is an explotarory invstigation of the case study. If aims creating pride in employees to act in the organization, reduce turover. Created a group of driver, supervisor, RH analyst, production operators. Formulated a plan of action, and used 5W2H, DCA. 4Ss being made use of, analusis, adaptation, activation and evaluation. We used use some tools adapted Brun (1998) as videos – presentation of products and company benefits, with the goal of placing employees in direct contact with reality; technical manuals and integration, internal lectures, inner designer – distributed hats, bags, backpacks, pens, rulers, notebook and mugs. The endomarketing changed the “face” of the company increased production by 17% without additional hours. Quickly reached the external marketing, becoming benchamarking in the region of Americana SP because employees become multipliers of good image.

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