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The Internet has been identified as a tool to overcome poverty; by improving communication, facilitating innovation, and driving economic growth. However, as seen in studies on the benefits of Internet adoption and use, the welfare effect of technology is not only based on its adoption, but also from the type of use. In this study, we identified distinct classifications and predictors of Internet activities (second-level digital divide) and Internet outcomes (third-level digital divide) relevant to Sub-Saharan Africa. We discuss possible policies to bridge these levels of the digital divide and raise questions for further research in the area.

When Being Connected is not Enough: An Analysis of the Second and Third Levels of the Digital Divide in a Developing Country