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In modern conditions of managing, variability and unpredictability of the external environment the huge attention in the organisations is paid to problems of efficiency, effectiveness and effectiveness of the Quality management system which is developed and introduced in work of the enterprise. From that, management at the enterprise is how effective, the efficiency of activity in general, opportunities and dynamics of development of the enterprise, and also its investment appeal depends on. I the article, the tool method allowing to calculate the perspective value of an indicator of the effectiveness of the system is described and analysed

Оптимизация критериев оценки эффективности системы менеджмента качества предприятия