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Article history: Received May 2, 2013 Received in revised format 25 June 2013 Accepted 7 July 2013 Available online July 8 2013 This paper presents an empirical study to measure the effect of training emotional intelligence on communication skills among 32 teenagers who visited counseling center in city of Esfahan, Iran during the year of 2011. The people were divided into two groups of control and witness and using a questionnaire consists of 34 questions we measured the effect of training emotional intelligence on improving communication skills. The questionnaire consists of five groups of questions including the skills of listening, understanding of a message, emotion regulation, Insight into the communication processes and decisive related communication. The results of the investigation indicated that there were some meaningful differences between two groups in terms of the first four components. However, there was not any difference between two groups in terms of decisive related communication. © 2013 Growing Science Ltd. All rights reserved.

A social work study on the effect of emotional intelligence training on communication skills