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Cloud computing provides benefits such as cost savings, a high degree of flexibility, as well as advanced security opportunities. However, introducing a cloud environment into an established enterprise requires both technical and structural changes in the organization. Thus, a well-planned change management approach is essential to ensure a successful transition. The goal of this paper is to contribute to change management research by providing a change management framework for cloud transitions. Furthermore, we present measures to implement the framework consisting of a vision statement definition, communities of practice, a learning journey, a change story, and a collaboration tool. Finally, we also provide a roadmap for the sequential implementation of the identified measures. Our results are based on an extensive literature review and a case study approach, including eight expert interviews.

Towards a Change Management Framework for Cloud Transitions: Findings from a Case Study at a German Machine Manufacturer