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Tourism is an important sector in Indonesia. In promoting destinations, the role of social media increases day by day. Promotions through digital media such as websites and social media are believed to provide convenience for all tourists who want to know and explore Indonesia. The research objectives are to analyze the utilization of social media such as Youtube and Instagram and online marketing such as website as a means of promotion that build customer awareness and leads to their intention to choose Indonesian tourism destination. The analysis method used is Partial Least Square (PLS) with sample of 100 respondents. Research results showed that social media marketing and online marketing increase customer awareness, customer awareness increases customer intention, and social media marketing and online marketing increases customer intention directly and indirectly through customer awareness.

The Effectiveness of Social Media and Online Marketing in Promoting Indonesian Tourism: Case of Wonderful Indonesia Brand