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The article proposes a method to increase the efficiency of dealership service centres (DSC) based on the system analysis use. The method is based on clustering the DSC into groups according to formats, a differentiated approach to the assessment of their activities and the relative useful efficiency calculation. The analysing purpose effectiveness of the dealer-service network (DSN) is to obtain an objective efficiency assessment of each DSC, identify the causes of inefficient operations and develop a strategy for improvement. As a formalization tool, it is proposed to use the software product Konsi-DEA ANALYSIS, which allows to evaluate the parameters of the objects functioning, as well as calculate the coefficients of efficiency and superefficiency for each of them.

Application of the Statistical Analysis Methods for Improving the Managing the Dealer-service Network Efficiency