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The advent of digital innovations is pushing many companies to re-design their Business Models (BMs). Amir and Zott (2015) described the process concerning the design of a new BM as constituted by elements, themes and antecedents. This research is based on a European project aimed at improving the independent living for elderly people affected by Mild Cognitive Impairment (MCI) or Mild Dementia (MD), through the definition of a new BM based on the adoption of digital innovations. Through a clinical inquiry approach, this research aims at analysing the interactions among antecedents and providing suggestions regarding the tools that could support BM re-design processes for an ecosystem of actors. Results highlighted alternation of antecedents that results in the continuous development of knowledge and increase of collected information. The increasing complexity should be limited thorough the integration of the collected information that allows the removal of not consistent information.

(Re-)Designing the Business Model of a Digital Ecosystem: An Example in the Socio-Care Context