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In this paper a new approach to complex comfort management is presented, aiming in automatic treatment of different comfort parameters by means of Internet-of-Things devices and multi-agent system. The paper presents a new model of e-comfort, based on common treatment of all the parameters as identified across the Maslow's hierarchy of needs. Next, a new architecture of e-comfort management is discussed, based on two layers: low-level layer of IoT devices, representing at-the-place possibilities of the system, and upper layer of software agents, formulating and negotiating the needs and expectations of human users.

Personal e-Comfort Modelling and Management based on Multi-Agent System and Internet of Things Network