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This paper aims at discussing business process management tools and the BPMN notation, identifying particular strengths of these tools and notation, supported by a case example, namely a project case on business process re-engineering. We will explicitly consider the phases that we normally follow in realizing such a project (project organization, key people, tasks, resources, deliverables and a project management method). This will support our concluding about strengths of the above-mentioned tools and notation.

BUILDING A BUSINESS PROCESS MAP USING BPM TOOLS AND BPMN NOTATION